O2 Launches MMS Chat service
PicturePhoning.com reports via Moco News that O2 is launching an MMS chat service. One of the concerns cited is the lack of bandwidth on carrier networks. I've heard conflicting reports regarding this - working in the telecom industry, I hear from insiders that there is no dearth of bandwidth, but maybe a lack of investment in infrastructure (such as MMSc's) by carriers. The wireless bandwidth seems to be under-utilized otherwise.
How do carriers expect people to feel like using their wireless internet services unless they can provide a decent end user experience? The other day, I sent 20 MMS messages to my email account on the TMobile network. I know the phone does not have issues. The messages were sent out at noon on Thursday - I received the first message within 20 minutes - the rest of the messages, I received over an 8 hour period - the last one being at around 8pm !
How pathetic would the user experience be if this is the quality of service users get?!? I wonder if they can EVER set up an MMS based chat service - where does the 'I' in 'IM' (instant messaging) fit in here? A typical chicken and egg situation..... maybe these carriers should go ahead and buy the chicken and market it as being something really useful and easy to use....... Anyone from a wireless carrier reading this ?
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